Dusit Thani Laguna Singapore

Dusit Thani provides exceptional service, convenient location, top-notch cleanliness, fantastic amenities, and satisfying breakfast. However, some guests found the shuttle service to be lacking.

The hotel is not close to city centre but very close to the airport. Only 8-10mins drive. They have shuttle service but you need to reserve first. It’s very convenient. My friend arrived at late night and leave in morning, so very good. I have late afternoon flight, so in the morning, I had breakfast with my friend in Jewel Changi, then I took many pictures of the fountain and walk around the shops, after that I took shuttle back to hotel for gym (they allow using the facilities even after checkout!). Then I go back to airport again. It has shuttle to nearby MRT or Sands too, so not a problem to visit the city. Calling grab is easy too. Though airplane will fly up the hotel, but you can hardly hear any noise. Finally, it’s very important to us. As we have 3 people, it is very difficult to find a triple room or twin rooms with double beds in SG. Most hotels in the city only offer single bed for the twin rooms, cheap or expensive. This hotel, however, got double bed (1.22m) so it can fits for 2 ladies at least. Everything for this hotel goes well, for the reasonable price, I’ll recommend for those who doesn’t mind a bit far from the city centre.

It’s actually a really good hotel for families given the pool / activities / space & the bonus of excitement for the children seeing the aircrafts flying low overhead. Golf view, the open landscape and constant breeze was amazing. Service and location was not bad but not good either so have rated it average. The location was what we would like in terms of being ‘faraway’ and private giving it a good staycation view and vibe. I would want to go back if not for the cleanliness of the pool waters….it is DISGUSTINGLY dirty water. Which is a shame given the very very good setup / view / length. Like me explain - As the hotel is part of a club, the access to gym, beautiful golf course, courts facilities are open to members. This makes the experience feel more like you are staying in a club rather than a hotel, which is fine. But how would you feel seeing big sweaty work out men come from playing tennis, take off their sweaty leg wear, sit by the pool and soak their feet in the pool into the water you are swimming in?!?!? We were wondering beforehand why the underwater have SO much dirt and sediment….this was so disgusting I could NOT wash my kids and I clean enough after that. I reckon this happens every weekend as they are members, staff was use to it and didnt think anything was wrong with it. Maybe I’m a clean freak but hey, I’d like to invite these men and their kids to swim in their own pool of dead leg skin and sweat and if they are ok with it I’ve got nothing to say.